I made a reservation for a five night stay with this campground. $125.00 US. On our way to the campground I had mechanical problems with my motorhome and had to return home. While still on the side of the road, I called to inform them that I would not be able to get there. I was told that that was too bad but there was no way they could refund any of my deposit. I would not have minded paying for the one night but my deposit was the equivalent of three nights and it would have been considerate to have received some of it back. In September I am sure the park was not full and had I simply driven in would probably been able to get a site with no deposit. I will not deal with these people again and wonder why Good Sam has them on the list.
As an experienced camper, I realize that camping has some risks. However, when camping at a campground and not a forest, I expect the trees to be taken care of. We had a campsite where a branch fell from high above and landed 10 ft from my child playing in the dirt! When we told the office, they said they would send someone in the morning. Fine. However, It rained all night and at 1130 am, no one had come to look at the trees. Another branch had fallen near our daughter this time. My husband talked to the office again and some guys came out. Their response was that it was too high for them to do anything and they haven't had a branch fall on anyone yet in the years. My husband was ready to leave and I would have if it wasn't five hours away and ruin our vacation with friends. I went down to talk to the office and their response was that it was my responsibly to watch my child. Well duh. I'm watching them but I can't protect them from falling limbs of trees. They were unsympathetic and unwilling to do anything until we suggested a new site. They repeated that they have never had a branch fall on anyone...yet. Why take that risk? Wouldn't you want to protect your patrons by being proactive and take care of the trees? I wish I took a picture of all the dead limbs on the trees. 1 branch, okay but 2 within 12 hours?! Take care of the trees!!
Also, if you want to hear "who let the dogs out" and creepy banjo music from 730 am until 9 pm from the park next door, then you should camp here. For the rest of the population that would like nature and quiet, not the place!
Also, the bathrooms appear to be nice at the beginning, but ran out of toilet paper in all the stalls except for the clogged one, and the clogged one didn't get fix in the time we were there. There is no ventilation in the showers so you leave wetter than when you went in.
All in all, Customer service sucks and will not recommend nor visit again.