Skip to main content

Colonel Williams Resort

1793 Route 9
Lake George, NY 12845


Events

Is this your business? If so, login to add your events!


Read Reviews

1 reviews from our community

I have never had to stay in a place as disgusting as this. If I could give 0 stars, I would in a heartbeat. We checked in around 5:30 pm after spending a day doing excursions. There were multiple spiders and other bugs, dust everywhere, hairs and stains on the sheets, hairs in the drain, empty wrappers, stains on the faucets, plumbing that leaks used water to the floor every time you wash your hands, etc. We went back to the check in desk and told them about the condition of our room. Apparently, the worker at the front desk is the owner’s son. He told us they have no other room availability and he saw the cleaning lady at our room this morning. There was nothing else he said or was willing to do. My family and I ran to the dollar general nearby and bought cleaning supplies. We spent the next hour cleaning the room, putting our own sheets on the bed, etc. The manager- who is apparently the owner and there is no actual manager- was supposed to meet us at 9 am the next morning. We waited for several minutes and he showed up to the front desk looking surprised to see us. As I yet again began explaining the condition of our room, another customer came in and he went to help her mid-conversation. She had some complaints, so he asked her to go outside with him. At this point, we all went outside because I also was trying to voice my concerns and this was unprofessional of him. She reported hair in the drain, a clogged drain so they couldn’t shower, blood on the sheets, etc. I jumped in and explained my situation as well. The owner essentially blamed us for not bringing it to his attention earlier—even though we reported this to his staff within minutes of checking in. He raised his voice numerous times and kept trying to pass us off to his Housekeeping colleague (bless her soul for everything she puts up with). She clearly told us that there is nothing she’s able to do for us in her position and that it would be up to the owner. The owner refused to listen to us, refund us, or do anything about this experience. He stated that since I booked through Expedia he couldn’t do anything- although I paid there in person with my credit card. He even demanded the key from me to check me out, while all our stuff was still in the room and we hadn’t packed up yet. This owner was inappropriate, disrespectful, and unprofessional. This hotel room was disgusting, unclean, and very concerning during a pandemic. There was no cleaning/disinfecting done in our room prior to our arrival. That all being said, the next morning, we saw that there are actual children who are working there (younger than 14, but we did not ask their age). They claim to be helping their “Auntie,” but they are doing actual labor. This is another huge concern, and we plan on reporting this business. I do not recommend staying here. I am appalled at any positive reviews, as clearly anyone who thinks this place is “clean” has impeccably low standards. Do not come to this hotel.


LakeGeorge.com Events

  • Warrensburg Bike Rally
    Today until Tuesday, Jun 6, 2023
    Celebrating their 21st year, the Warrensburg Bike Rally is held at the Warren County Fairgrounds and will take place in 2023 from May 27 through June 6. This is a...
  • Aerial Adventure Park at the summit of West Mtn. Ski Area!
    Today until Sunday, Jun 11, 2023
    Aerial Treetop High Ropes Adventure Park at West Mountain. Our scenic chairlift will bring you to and from the 5 acre Adventure Park. Open weekends through June, then 7 days...
  • SAVOR! A Red Wine, Bourbon & Cheese Experience
    Today until Sunday, Jun 11, 2023
    In honor of National Cheese Day, we're debuting  "SAVOR! A Red Wine, Bourbon & Cheese Experience", a special event taking place Sunday, June 4th through Father's Day, Sunday, June 18th.
  • Line Dance Lessons With Kevin Richards
    Today
    Line dance lessons happen every Monday throughout the month of June! Cash fee at the door.
  • Specialty Tour: Arming the Redcoats
    Tuesday, Jun 6, 2023
    How did the redcoats get their guns? How heavy was a "brown-Bess"? Is that even the right name? Get the answers to these and more questions with the Curator of...
  • Krantz Cottage Fundraiser: Bob Blais Retirement Celebration
    Tuesday, Jun 6, 2023
    Join us for a fundraiser for The Ronald McDonald Family Retreat at Krantz Cottage and a retirement celebration for Bob Blais, who served as Mayor of Lake George for 52...
  • Thursday Market & Food Truck Corral
    Thursday, Jun 8, 2023
    Thursday Nights at The Shirt Factory have it all going on, it's like a block party, mini carnival every week!
  • FRIENDS Themed Trivia Night
    Thursday, Jun 8, 2023
    What better way to celebrate National Best Friends Day on June 8th than by bringing your bestie to our F.R.I.E.N.D.S. trivia night at Adirondack Winery's Queensbury Tasting Room!
  • 39th Annual ESTRA Tow Show
    Friday, Jun 9, 2023 until Sunday, Jun 11, 2023
    The 39th Annual Empire State Towing & Recovery Association Tow Show, will display the newest equipment, accessories and also presented demonstrations of their trucks.
  • Thurman Town-Wide Sale
    Friday, Jun 9, 2023 until Sunday, Jun 11, 2023
    This event features 50+ private garage and barn sales throughout the Town of Thurman, offering jewelry, collectibles, toys, housewares, dishes, furniture, books, sports equipment, bikes, electronics, clothing, baby stuff, building...
See all events

What's New on LakeGeorge.com

Exciting Events to Check Out Around Lake George This Weekend
June 2nd, 2023
Americade events started on Tuesday and continue through the weekend in the Lake George region! See what else is going on around the area and make your plans now. Americade through June 4 It’s Americade’s... Continue Reading »
Memorial Day Weekend Parades, Observances & More Around Lake George
May 25th, 2023
Check out all the Memorial Day Weekend happenings and more below, then plan your holiday weekend in the Lake George region! Memorial Day Weekend at Silver Bay YMCA May 26 – 29 You don’t need... Continue Reading »
See 6 Sensational Events Going On Around Lake George This Weekend
May 19th, 2023
Check out our top six picks for weekend happenings around Lake George below, including the seasonal opening of one of the biggest attractions in the region. Opening Weekend at The Great Escape May 20 &... Continue Reading »
8 Great Ways to Enjoy Mother’s Day Weekend in the Lake George Region
May 11th, 2023
Got plans with Mom for this weekend yet? Now you do! See below for all the fun stuff going on. Travis Gray & The Refrigerators May 12 The Lake George Beach Club is welcoming back... Continue Reading »
Celebrate Cinco de Mayo, Plan a Cruise & More for This Weekend in Lake George
May 5th, 2023
Cinco de Mayo is on a Friday this year, and there’s more to celebrate around the Lake George region, including the start of cruises on the lake. Check out what’s going on below! Celebrate Cinco... Continue Reading »
Visit The What's New Blog on LakeGeorge.com