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5 Canada Street
Lake George, NY 12845


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1 reviews from our community

This review is a public service.

I would give zero stars if I could. I paid 3X the rate of their normal room, being it was Labor Day weekend, which I get. I certainly was not worth what I paid -- but, it gets SO MUCH WORSE. I was put into a bug-bed infested room, and ended up getting over 100- bites in one night. The staff on site moved us to another room, but the property refused to compensated us for the disgusting inconvenience. On top of that -- apparently, the incident was not documented, so it is highly likely that the infestation will spread. I trusted they would have good business practices, and foolishly acted out of good faith in dealing with the issue.

When I called the property the next week, dealing with incredible anxiety that I may end up with a bed big issue in my home, I was basically hung up on and not provided any compassion. I do not recommend going here, and certainly do not recommend booking through a third-party service because that was used as an excuse as to why they would not compensate us.

I am sorely disappointed, and disgusted.


LakeGeorge.com Events

  • Easter Extravaganza at Glenwood Manor Antiques
    Today until Saturday, Mar 30, 2024
    Glenwood Manor Antiques is hosting a family-friendly Easter Extravaganza March 28, 29, and 30, with vintage treasures and Easter pleasures.
  • Easter Weekend at The Sagamore
    Today until Sunday, Mar 31, 2024
    Guests staying at The Sagamore Resort over Easter Weekend (March 29 - 31) are invited to join in on three days of festive events and activities at the resort!
  • Folk Music Night with James Mullen
    Today
    Join us on Friday, 3/29, from 4-7pm for an evening filled with chill folk music by the talented James Mullen!
  • Lady's Night
    Today
    Friday Night is Lady's Night at the Red Dog Saloon!
  • Spring Cleanup - Attack on the Pine Cones!
    Saturday, Mar 30, 2024
    The singletrack trails at Gurney Lane and Rush Pond are covered with millions of pine cones and branches.
  • Community Easter Egg Hunt
    Saturday, Mar 30, 2024
    Come out for a candy-filled Egg Hunt, Easter Prize Giveaway, and a chance to meet the Easter Bunny!
  • Indoor Easter Egg Hunt at New Hope Community Church
    Saturday, Mar 30, 2024
    This Indoor Easter Egg Hunt is free, but registration is required! The egg hunt will have over 5,000 eggs, giveaways, and a lot of family fun.
  • Bridal Brunch & Bubbly
    Saturday, Mar 30, 2024
    Join us for the 1st Annual Bridal Brunch & Bubbly, where you will have the opportunity to meet our preferred wedding vendors while sampling our delicious wines in our intimate private event space!
  • Timeless Tunes & Twanging Strings with Thom Powers
    Saturday, Mar 30, 2024
    Join us on Saturday, 3/30, from 4-7pm for an evening filled with acoustic music by the talented Thom Powers!
  • Jack & Jill Pool Tournament
    Saturday, Mar 30, 2024
    Jack & Jill Pool Tournament at 1000 Acres Ranch, Saturday March 30th at 5 p.m.
See all events