The magnificent Sagamore on Lake George has been extending hospitality to visitors to Bolton Landing for over one hundred years. The Historic Hotel and the elegant Adirondack Lodges are exquisitely decorated and well appointed.
Poised on the southern end of Green Island, The Sagamore commands a stunning view of Lake George and the islands that grace its waters. The Resort offers luxury accommodations, sports and fitness facilities, and a host of opportunities to enjoy the incredible beauty of the Adirondacks:
Experience Lake George with Sailing, Parasailing, Fishing, Swimming, Kayak lessons and cruises
Golfing on the famed Donald Ross hillside course with an amazing view overlooking Lake George
State-of-the-art fitness center with extensive equipment, indoor pool, jacuzzi and lounge
Spa with eclectic array of services: massage therapy, body treatments, wellness for the skin, full salon services
Brand new 10,000 square foot outdoor pool area overlooking Lake George, complete with warming pool and chaise lounge chairs
Luxury accommodations at the Sagamore include the elegant and historic hotel, or the well-appointed Adirondack-style rustic Lodges. All accommodations include high-speed wireless internet, dataports, and HD flat screen televisions. All accommodations at The Sagamore are smoke-free.
Dining at our resort is an extraordinary culinary delight. Unique and superb locations include a variety of options from a casual pub atmosphere to the most elegant of settings at La Bella Vita. Selections vary according to seasonal availability.
Special events are unforgettable at The Sagamore. Plan an exquisite private island wedding in a setting that will create a lifetime of memories. The most special days of your life: a long-awaited family reunion, an important anniversary, birthday or private party are treated with exceptional care and impeccable service.
For your business meetings and corporate events, you'll find everything from intimate private executive suites to facilities designed to accommodate up to 1000 conference attendees. As always, our professional wedding and event planners, conference services managers and support staff are available and eager to assist you with taking care of all the details.
We visit this amazing property at least once and usually twice a year (winter & late summer) as a family and also as a no kids overnight retreat for years now. We can’t say enough about how we are always feeling they deliver every time. Any issues have always addressed been completely appropriately and with customer service in mind. Great place for families to gather and create memories.
I am writing this review sitting on our balcony at the Sagamore looking at one of the most breath taking views of Lake George.
I also am writing this review after staying at the Sagamore 4 time since June of this year. We were guest from June 18 to June 23, again July 3 to July 22, Then August 1 to August 5 and we checked in for our last stay of the summer, August 15 to August 19.
Our first stay was not very impressive. We encountered a number of problems one of which was the air conditioning not working at all and then the hotel not being able to get it fixed the first night. The first night was pretty miserable and very hot. The first meal we encountered on property was in the lobby bar and it was one of the best burgers we have had in a long time, but the service was pretty bad. The next day, we were not impressed with the service or the food at “La Bella vita”. Overall, our first impression was the location of the property was amazing and the views are incredible, but the inside of the property was tired, dark and needs capital.
It is fair to ask, after the first stay (as bad as it was) why anyone would continue to go back and especially 3 more times? Well, I booked all of our reservation months earlier and since I had been told it was the only nice resort in the area, I booked all of our stays and prepaid, which made them all non refundable.
I spoke to several managers after our first couple of experiences and their responses were impressive. They immediately refunded the first night since we had no air conditioning and it was pretty miserable. They acknowledged they had work to do and that they were committed to 100 percent guest satisfaction. They also explained that it was early in the season and they were working to get the entire team, which includes a lot of temporary foreign employees, trained and ready for the season.
After our first stay we did not have high expectations, but for our second visit, from the moment we arrived on property we noticed a distinct difference. The valets (the first point of contact) could not have been more pleasant, helpful and friendly. Kaniel and kolin Both stood out as Wows. We entered the lobby and were greeted by Griffin, another “wow”. Griffin, Kaniel and Kolin then went out of their way to make certain we were happy and comfortable during our entire stay. Jodian, our housekeeper, was amazing. She serviced our room twice a day and she always made certain we had plenty of coffee, water and towels. She was very observant and noticed little things that made a huge difference.
Our entire second stay (22 days) was incredible and we could not have been more impressed. I would be remiss not to mention others that made our second stay incredible:
Aziz- Spa Joseph- Valet
Chris- Front Desk
Greg- Valet
Lee- Valet
Austin-Valet
On our third visit, we once again had fantastic experiences with all of the valets and front desk representatives, they greeted us by name and always made us feel welcome, whether we were checking in or just going in or out for the day. During this visit; however, the housekeeping service was less than desirable. In fact, we called every day before leaving and requested service, only to return to our room later in the day to find that no one had ever serviced our room. Once or twice I could have over looked, but we did not get service one time during our third stay until we got home in the evening and called to get towels because our room had not been serviced.
One of the worst experiences we encountered was with Lisa at the Club Grill Steakhouse. Lisa could learn a few things about service delivery from the desk team or the valet team on property. My experiences with Lisa on the phone and in person was less than impressive. I spent 37 years in the service industry. I was also the President and CEO of a large hotel company. I share this only because I have held every job possible in a hotel and I believe I am more than qualified to say that Lisa is the type of employee that is more concerned about being right or being in charge than she is delivering “whatever It Takes” service. Note to management: You can’t train nice, you have to hire nice and train proficiency.
We are now in house for our 4th and final stay of the summer. Once again the valets and the desk team are awesome. The housekeeping service appears to be back on track and everyone has been pleasant and helpful.
The good news is management has done an excellent job putting smiling faces and people that really get service as the first points of contact, the Valets and the Front desk. Also, I have always believed that the “People” make the difference. You can have an amazing product and lousy service and guests will not come back, but if the service is amazing and the property is borderline, guests will come back only as long as the asset is still acceptable. I would argue that the Sagamore is very close to a tipping point. The point where people like Griffin, Kaniel and Kolin can only do so much to keep the guests returning. It also takes a commitment from management and the owners to invest in the quality of the asset. Again the grounds, the view and most of the people are amazing, but the rooms and the corridors are very tired, dark and dated.
The owners and managers need to wake up and realize they are being carried by some amazing employees, but it is time to invest in the asset!
Based on my multiple stays, listening to other guests and what many locals that we have met in the last 2 months have had to say, I would not be surprised if this isn’t already showing up in the property’s satisfied intent to return or SIR scores.
I am writing this review sitting on our balcony at the Sagamore looking at one of the most breath taking views of Lake George.
I also am writing this review after staying at the Sagamore 4 time since June of this year. We were guest from June 18 to June 23, again July 3 to July 22, Then August 1 to August 5 and we checked in for our last stay of the summer, August 15 to August 19.
Our first stay was not very impressive. We encountered a number of problems one of which was the air conditioning not working at all and then the hotel not being able to get it fixed the first night. The first night was pretty miserable and very hot. The first meal we encountered on property was in the lobby bar and it was one of the best burgers we have had in a long time, but the service was pretty bad. The next day, we were not impressed with the service or the food at “La Bella vita”. Overall, our first impression was the location of the property was amazing and the views are incredible, but the inside of the property was tired, dark and needs capital.
It is fair to ask, after the first stay (as bad as it was) why anyone would continue to go back and especially 3 more times? Well, I booked all of our reservation months earlier and since I had been told it was the only nice resort in the area, I booked all of our stays and prepaid, which made them all non refundable.
I spoke to several managers after our first couple of experiences and their responses were impressive. They immediately refunded the first night since we had no air conditioning and it was pretty miserable. They acknowledged they had work to do and that they were committed to 100 percent guest satisfaction. They also explained that it was early in the season and they were working to get the entire team, which includes a lot of temporary foreign employees, trained and ready for the season.
After our first stay we did not have high expectations, but for our second visit, from the moment we arrived on property we noticed a distinct difference. The valets (the first point of contact) could not have been more pleasant, helpful and friendly. Kaniel and kolin Both stood out as Wows. We entered the lobby and were greeted by Griffin, another “wow”. Griffin, Kaniel and Kolin then went out of their way to make certain we were happy and comfortable during our entire stay. Jodian, our housekeeper, was amazing. She serviced our room twice a day and she always made certain we had plenty of coffee, water and towels. She was very observant and noticed little things that made a huge difference.
Our entire second stay (22 days) was incredible and we could not have been more impressed. I would be remiss not to mention others that made our second stay incredible:
Aziz- Spa Joseph- Valet
Chris- Front Desk
Greg- Valet
Lee- Valet
Austin-Valet
On our third visit, we once again had fantastic experiences with all of the valets and front desk representatives, they greeted us by name and always made us feel welcome, whether we were checking in or just going in or out for the day. During this visit; however, the housekeeping service was less than desirable. In fact, we called every day before leaving and requested service, only to return to our room later in the day to find that no one had ever serviced our room. Once or twice I could have over looked, but we did not get service one time during our third stay until we got home in the evening and called to get towels because our room had not been serviced.
One of the worst experiences we encountered was with Lisa at the Club Grill Steakhouse. Lisa could learn a few things about service delivery from the desk team or the valet team on property. My experiences with Lisa on the phone and in person was less than impressive. I spent 37 years in the service industry. I was also the President and CEO of a large hotel company. I share this only because I have held every job possible in a hotel and I believe I am more than qualified to say that Lisa is the type of employee that is more concerned about being right or being in charge than she is delivering “whatever It Takes” service. Note to management: You can’t train nice, you have to hire nice and train proficiency.
We are now in house for our 4th and final stay of the summer. Once again the valets and the desk team are awesome. The housekeeping service appears to be back on track and everyone has been pleasant and helpful.
The good news is management has done an excellent job putting smiling faces and people that really get service as the first points of contact, the Valets and the Front desk. Also, I have always believed that the “People” make the difference. You can have an amazing product and lousy service and guests will not come back, but if the service is amazing and the property is borderline, guests will come back only as long as the asset is still acceptable. I would argue that the Sagamore is very close to a tipping point. The point where people like Griffin, Kaniel and Kolin can only do so much to keep the guests returning. It also takes a commitment from management and the owners to invest in the quality of the asset. Again the grounds, the view and most of the people are amazing, but the rooms and the corridors are very tired, dark and dated.
The owners and managers need to wake up and realize they are being carried by some amazing employees, but it is time to invest in the asset!
Based on my multiple stays, listening to other guests and what many locals that we have met in the last 2 months have had to say, I would not be surprised if this isn’t already showing up in the property’s satisfied intent to return or SIR scores.
Lake George Golfing: 13 Courses Within 15 Miles There's no reason to leave your clubs at home when you come to Lake George. The Lake George region, including Warren and Washington Counties, have golf courses to suit any caliber of player, and there are a whopping 13 such courses within a 15 mile radius of Lake George Village!
11 Fancy Restaurants in Lake George for When You're Treating Yourself (or Someone Else) Are you celebrating a special occasion? These 11 restaurants are within 25 minutes of Lake George Village, offer entrees averaging over $25, and are the top-rated fine dining restaurants in the Lake George region. Find the right fit for you and make a reservation today for a memorable meal with your loved ones!
7 of the Best Places to Stay for Winter Adventures in the Lake George Region From downhill skiing to snowshoeing, snow tubing, and even sleigh rides, winter opens up a whole new world of possibilities in the Lake George Region. With so many activities to try, you'll want to pick the right lodging option for you and your interests. Below we've highlighted 7 of the best places to stay for romantic getaways, family trips, ski-cations, and more.
Thanksgiving 2020 in Lake George: Prepared Dinners To-Go & More Find out which restaurants in Lake George will offer prepared takeout dinners and in-house dining for Thanksgiving on November 26, 2020. We're also rounding up where to purchase local pies and other treats. Whether you're staying in or going out, accept a little help with the holidays this year and make use of one of the below offerings from local businesses.
Travel + Leisure Recognizes Lake George as One of America’s Most Beautiful Lakes It’s always exciting when Lake George makes a new accolade, but it’s especially thrilling when it’s from a super reputable organization like Travel + Leisure, considered to be one of the world’s most influential travel brands. See what they had to say!
Lake George Gets Nationally Noticed by Vogue, MSN & More Lake George frequently receives national accolades, usually relating to the lake itself, such as when it was named one of the top 10 clearest lakes in the country in 2016 by VacationsMadeEasy.com. Recently, Lake George has received three new recognitions, with only one having to do with the Queen of American Lakes.
Lake George Hotspots for Big Chill Drinks As the epicenter for Adirondack summer fun, Lake George knows how to cool off the visitors (and locals) who flock to this gorgeous nexus for fun, sun and outdoor gawking. When it comes to Lake George hotspots for cold drinks, here's a grand survey that will take you from the village streets to lakeside docks, from Bolton Landing to Queensbury.
Hit The Road & Experience the Lake George Region's Best Scenic Drives Ready to hit the open road and admire the beauty of Lake George and the surrounding Adirondack Mountains? Taking a scenic drive is a wonderful way to discover cool new places, soak up all the views, and experience an area. Make your next visit to the Lake George Region memorable by checking out one of these top scenic drives.
Plan a Romantic Winter Getaway to Lake George Whisk your lover away this winter! Lake George has plenty of year-round lodging options that are ideal for winter getaways with warm fireplaces, snowy landscapes, and luxurious accommodations.
Cool Cocktails, Scrumptious S'mores & Incredible Ice Sculptures at Lake George Area Ice Bars Ice bars are one of the hottest trends sweeping Lake George, NY! These cool attractions feature bars, seating, glasses, and even props carved from thousands of pounds of ice. Below, you'll find a guide to ice bars in and around Lake George and the Adirondacks. Be sure to hit up these hotspots while you can, as they're only around for a limited time each winter season.
Whisk Your Valentine Away to the Adirondacks A variety of Adirondack and Lake George inns, hotels, and bed and breakfasts offer romance packages, which take care of every detail for you. Browse options below and book your special Valentine's Day getaway!
Editors' Picks: Best Places to Stay to See the Foliage There is nothing more fun than leaf peeping during fall in the Lake George region. If you're planning a trip to see the colorful leaves for yourself, then you should check out our editors' favorite places to stay based on scenic views and comfortable accommodations.
7 Ways to Spend a Fantastic Getaway in Bolton Landing Go beyond the village of Lake George and explore Bolton Landing, a charming Southern Adirondack community, located just a short drive north of the Village. This quintessential lakeside hamlet offers outdoor adventures on and off the water, artisanal wine and craft beverages, picturesque waterfront dining, and more.
6 Lake George Activities & Events to Put a Spring in Your Step When the snow finally starts melting, the days are longer, and the sunshine is warm upon us, Lake George locals and visitors alike are itching to get out of the house and get outside. Whether you're looking to explore the outdoors or find fun activities and events going on, the Lake George region has a surprising amount to offer during the spring season.
The Sagamore Named One of Top 10 Most Haunted Hotels in the US The Sagamore Resort in Bolton Landing, known for its luxurious accommodations, amazing location right on Lake George, and rich history, has another and perhaps lesser-known claim to fame: it’s haunted. So haunted, in fact, it’s been named by TODAY as one of the 10 most haunted hotels in the entire country!
Have Car, Will Travel: Explore The Beauty Of Lake George With Limited Walking Involved Experience all the beauty of Lake George without all the walking. If you're up for an incredible road trip, we've mapped out a route with a number of scenic hotspots to enjoy along the way. This itinerary will take you all around the 32-mile lake, from the southern basin to the northern shores, introducing you to the history, sights, and sounds of this beautiful region of the Southern Adirondacks.
Lake George Gets Nationally - And Globally! - Recognized The pristine lake. The bustling village. The ample outdoor recreational opportunities. The vibrant craft beverage scene. If you've been to Lake George, whether you live here or you're a visitor, you know how wonderful this nook of the Southern Adirondack region is. However, it's always nice to get official recognition!
3 of the Top Luxury Hotels in Lake George Whether you're planning a honeymoon, celebrating a special occasion, or you just enjoy the finer things in life, Lake George has some of the best luxury hotels in all of New York.
Lake George Hotels With Amazing Amenities Planning your ultimate Lake George vacation? Lake George hotels are a dime a dozen, and in this day and age, when you're deciding where to stay, a hotel's amenities are just as important as the room itself! Unique perks like free boat rentals and on-site activities can enhance your stay and even save you money.
8 Lake George Hotels with Amazing Lake + Mountain Views One of the biggest perks of vacationing in the Lake George area is waking up to beautiful views of the lake and surrounding Adirondack Mountains! The next time you're deciding which hotel to stay at, make sure to consider these picture perfect destinations.
Plan an Epic Bachelorette Weekend in Lake George So your best friend is getting married! You and your fellow bridesmaids are arranging a weekend she’ll never forget. To help kick off some of the planning, we’ve compiled some options, from lodging to activities to food and drinks. We are here to help you design an exciting experience for the not-so-single ladies in your life.
